Latest communication on Covid 19
In the coming weeks, we want to continue to be available for you and maintain our services. To this end, we naturally assume that the health of our employees is guaranteed at all times and that Erlenbach GmbH does not receive any official requirements that restrict our availability.
Your contact persons in sales:
Although the travel activities of our sales managers are restricted by many current factors, all colleagues are available to you at all times by e-mail, telephone and web conference.
Your contact persons in service and spare parts sales:
The availability of our service hotline remains unchanged despite recent events.
Due to the unforeseeable travel restrictions, we have already had to cancel some service calls to your plants. In the next days we will check whether further assignments have to be cancelled and will contact you at an early stage in this case.
However, we offer you remote maintenance at our usual conditions and will be happy to arrange web conferences with you to discuss more extensive service topics.
Spare parts orders and deliveries are processed and dispatched as usual.
Training and education:
All trainings in Lautert or at your site are cancelled until mid April.
Our daily business:
At our production facility in Lautert, we make sure that there is sufficient distance to colleagues, take the recommendations of the German government and the Robert Koch Institute very seriously and implement them. Employees for whom mobile working is possible are already using this opportunity.
We will monitor current developments and inform you as soon as possible in case of changes.
Best regards and stay healthy.