Technical support


Technical support

Fault? No problem

Our experienced support team offers you quick and straightforward assistance for faults and can be reached via our free service hotline.

If this first-level support is not enough for your particular incident, Erlenbach also offers a paid remote maintenance service that we bill at a fair half-hourly rate. This offers a number of obvious benefits: you save time and money since you avoid a support technician callout and your production operations can resume as quickly as possible.

Our Technical Support at a glance:

  • Free service hotline staffed Mondays to Friday, 7 a.m. to 6 p.m.
  • Remote maintenance service charged at a fair, half-hourly rate
  • Support team staffed by competent technical personnel